Credit/debit card statements contain two transactions, this should only be temporary. When a purchase is made, an authorization charge is placed on credit/debit cards that temporarily holds funds on an account. This is not actually a charge on your card. Once the order has been shipped, this authorization becomes an approval and charges your account. The authorization is usually released with in 72 hours when the order is placed.
We recommend you reach out to your Credit card company or issuing bank if the issue persists. Please do not hesitate to reach out if you have any issues. We will be happy to help.
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