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  1. ICEMULE Customer Care
  2. Online Orders

Online Orders

FAQ plus icon minus icon

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  • Can I cancel my order?
  • I received the wrong item, what do I do?
  • Can I change the color of my cooler after I placed my order?
  • I entered the wrong shipping address, Can this be fixed?
  • Can I add a gift message to my order?
  • When will I receive a confirmation email?
See all 14 articles

Promotions + Discounts plus icon minus icon

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  • I placed an order but forgot to apply my promo code.
  • Where do I apply a discount code?
  • Do you offer a Military discount?
  • Do you offer a discount to new customers?

Payment Questions plus icon minus icon

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  • WHAT IS KLARNA? CAN I REALLY BUY NOW AND PAY LATER?
  • Why does my order show a charge but the website said it could not process my payment?
  • Why does my credit card or debit card show two charges?

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904-325-9012

601 Ponce de Leon Blvd.
Ste C
St. Augustine, FL 32084

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