Returns – ICEMULE Customer Care

My return says it is still in transit.

Please allow 7-10 business days for your return to arrive at our warehouse. If it has been longer than this please submit a support request or contact them at customercare@icemulecooler.com See more

I did not receive my return label.

Our support team will be happy to help you with this. Please submit a support request or contact them at customercare@icemulecooler.com See more

I received confirmation that you received my return but I have not received a credit. Can you provide me a status?

Please allow 7-10 days for the refund to reflect on your statement. When you receive the confirmation this is our warehouse scanning in the package and confirming that it arrived. The credit card c... See more

Return Policy

If you are looking to return or exchange your order for whatever reason, we are here to help! We offer free returns within 30 days of receiving your order. You can return your product for a refund ... See more